Arcadyan complies with laws and regulations; briberies, corruptions, frauds, money launderings, and collusions are strictly prohibited. In additon to following RBA Code of Conduct, Arcadyan cooperates with customers' CSR-related requests for documentation or on-site audits, and abide by the ethical standards of anti-corruption.
Arcadyan discloses its "Enterprise Integrity Management Implementation and Integrity Violations Handling Procedure," all members of the Board, internal audit and internal control and related departments completed training on integrity management. Mandatory awareness training on integrity management were conducted for all employees, strengthening the awareness and violation prevention of integrity management related issues, e.g. anti-corruption and fair competition.
Integrity Management and Anti-Corruption Training Courses
Integrity Due Diligence
Arcadyan established "Risk Management Promotion and Implementation Team" under the Operation Management Committee in 2022 to conduct risk assessments based on operational functions. In 2022, the team jointly reviewed the departmental risks with the heads of each department, classify the degree of impact according to the significance and probability of risk types, and formulate countermeasures for high-risk operations. Internal auditor conduct integrity investigation risk assessments for high-risk behaviors identified by HR department as "anti-corruption" and "fair competition" that are related to integrity and ethics. The risk assessment items were including entertainment, money laundering, bribery, fraud, and violation of fair competition, and assess their severity and likelihood. For processes with high risk of integrity management as a result of the identification, including procurement, sales, and finance departments that have direct contact with customers, suppliers, and financial institutions or have substantial influence, their supervisors and colleagues are required to fill in the "Arcadyan Integrity Due Diligence Questionnaire", promising not to provide or accept bribes and any other forms of improper benefits, it is also required to prohibit any form of rebates, money, items or other benefits that are valuable or may affect objective decision-making from third-party partners.
In 2022, a total of 62 high-risk process supervisors and colleagues of Arcadyan were surveyed and completed the questionnaires, with a completion rate of 100%. No violations of business ethics and corruption were found in the survey results.
Grievance Mechanisms of Integrity and Ethics Violation
Bribery is strictly prohibited within Arcadyan, an independent complaint reporting email ETHICS@ARCADYAN.COM is provided for stakeholders to report any suspicious irregular business conducts. The Audit Office is responsible for supervising operation activities and integrity risks within the business scope. A mutual supervision mechanism is established to assess the compliance status of related business processes and the results are reported to the Board of Directors regularly.
Arcadyan maintain the confidentiality of the whistleblower and the reported content, and protects the whistleblowers from retaliation for reporting violations. No corruption complaints were filed in 2022, nor did any violations of against laws and regulations regarding to integrity management and corruption.
